We’ve made it easy to dispose of IT hardware, with a structured process in place to guarantee the safety of your data throughout the cycle. Our 7-step process gives complete peace of mind that your sensitive information is in responsible hands
Organising disposal of your IT assets with CDL is simple. Simply get in touch with our team and we will guide you through the process from start to finish.
We’ve made it easy to start the process, with a range of contact methods to suit your individual requirements, be it via phone, email, client request or a collection request form.
We will assess the equipment you are retiring and confirm costs, if any. We will also explain each step of the process:
Collections are carried out using our own GPS tracked and CCTV equipped vehicles. Our drivers are all security vetted. We will confirm a date and provide an estimated time of arrival.
You will receive an electronic notiﬁcation from our system, providing a summary of the collection and relevant documentation ensuring compliance. Equipment can be stored loose, caged or palletised to suit you. We only ask that it is stored carefully and securely to safeguard your data and preserve any residual value.
CDL can supply equipment storage containers and cages for customer sites.
We understand that you may prefer sensitive information to be destroyed before it leaves your site. That’s why we provide onsite destruction for all media types, so you can be confident that your data won’t be compromised.
All media is sanitised and/or destroyed to the highest recognised industry standards. You can witness your media being destroyed on your premises or in one of our onsite media destruction vehicles.
Once returned to our facility, equipment is segregated into non-hazardous and hazardous and then further segregated into data baring and non-data baring.
In line with the agreed SLA, each job is assigned to a dedicated engineer. Equipment make, model, serial number, unique CDL asset number, customer asset number and specification are recorded and uploaded into the customer asset report.
All hard drives are data erased and/or shredded with appropriate certification uploaded into the asset report. All other media is shredded.
Equipment that cannot be remarketed is stripped at CDL with metals, plastics etc segregated for recycling and reuse in recycled products.
As a general rule of thumb, equipment that is less than 5 years old is likely to retain a residual value, which can either be used to offset retirement costs or passed back as a positive return.
In most cases we are able to provide an accurate expectation of any revenues likely to be realised prior to the collection. We offer fixed rebates for equipment as opposed to a percentage as we feel this is more transparent and less open to manipulation.
If you do not have the facility or do not wish to receive a financial rebate, it can be passed to a charity of your choice or even traded in against equipment purchases including staff purchasing schemes.
Reporting is the ﬁnal step in the disposal cycle. A comprehensive asset report is produced for every collection.
Each individual item of equipment, with the exception of minor peripherals, is logged into the report. The unique asset number assigned to each item during processing allows us to trace it through the disposal process, allowing for an accurate and fail safe audit trail.
Asset reports are emailed to the client or uploaded to the client portal, which automatically notifies the customer.